What is SIP Trunking?

07/26/2013 14:08

What is SIP Trunking? This may be the question facing you and your business. If not, you are likely facing a similar question, such why do I need it or how do I deploy it? To first define what it is, this technology provides a direct connection between your business and an Internet telephone service provider in order to allow you to use VoIP without the need for an expensive PSTN gateway. This setup allows your business to easily install and maintain a connection through which to get the substantial savings of VoIP calls.

While saving money is a big part of the equation, it’s not the only part. This technology also adds additional functionally to an organization, such as the ability to hold virtual conferences using multimedia, combine contact methods such as email and instant messaging, and enjoy other IP-based features. Basic phone service features such as emergency 911 calls and directory assistance are also included as part and parcel of the service. As the technology continues to advance, more features are being added. The virtual nature of the system makes it easy to upgrade and add new features as they are rolled out.

The many benefits of SIP Trunking have made it a topic of much discussion on the subject of unified communications. The technology can be used to simplify your organization’s communications, while also expanding them in terms of capabilities. A true unified communications system can unite multiple contact methods and communication devices together into a single network. Of course, the biggest benefit, at least initially, for many businesses is the cost savings. These savings are significant and begin immediately. Since you connect directly to the provider without using the PSTN, you eliminate the need for gateways, BRIs, and PRIs, along with their associated expenses. Costs can be further reduced by using a hosted PBX.

Long distance calls typically cost less with SIP, while the ability to combine voice and data on one network eliminates redundancy and improves efficiency. With SIP Trunking you can buy bandwidth in increments as you need it, rather than being stuck buying blocks of 24 or 32 lines that leave you with more than you need. An extensive list of features rounds off a list of the basic benefits of this technology. Hopefully, you now know what this technology is and why you need it for your business. To begin the deployment process, contact a provider and start enjoying the benefits of this solution today.