Enterprise SIP Trunking

Savings are great, no argument on that front from me, but they are not the beginning and end of phone services. Enterprises should also look for a SIP Trunking provider with a large footprint to deliver end-to-end support and a selection of IP-based features that fit closely with the organization’s goals. IP telephony is a huge step forward in what business phone systems are capable of and the best representation of this is in the various features it offers. Such features include auto attendant as a way to automate the handling of front desk traffic, thereby decreasing the workload on employees and allowing them to be more productive without sacrificing professionalism, as well as the ability to set up conference calls with employees and customers all around the world. Functions such as these fit squarely into the enterprise operational sphere.

First things first; let’s go over how this solution works. While it is an advanced telecommunications solution, the basic operation of SIP Trunking can be easily understood without much technical knowledge. In a standard setup, businesses maintain separate networks for voice and data. However, when voice is converted to data as is the case here, it can run just fine over a data network. The amount of simultaneous calls that can be made on a data network is determined by bandwidth and so various ways of either assigning or dynamically allocating bandwidth are needed to prevent it from being stretched too thin and causing call quality to degrade. While enterprises can benefit from the reduced complexity of having one service provider for both voice and data, some organizations may want to maintain a separation or even provide their own broadband. Such options may be available, depending on the specific service provider.

A large enterprise will often have multiple offices and an IP communications solution has specific benefits in a multi-location scenario. Internal calls between offices within the same enterprise network usually receive reduced rates and are even offered free by many providers. It does not matter where the offices are located in relation to each other as IP solutions are geographically independent. Another benefit for a multi-location enterprise is to share network capacity between locations and thus resources are pooled for more efficient usage. Downtime at one location is made up for as that otherwise unused bandwidth is put to work at another office. For the enterprise looking beyond simple savings, SIP Trunking has many features that make it well suited to a large corporate environment.